Gibbons and Bullard explained that the procedure for issuing driver's licenses would change beginning in 2013. Under the new system, new licenses, renewals and duplicates will receive a temporary paper license and a real license will be mailed to the individual within seven to 10 days. The new system will allow for more paperless transactions and will cut down on fraud throughout the state. However, the equipment used to implement the new system will not fit into the current driver's license center, as it is too big.
"The new center will be a state-of-the-art facility," said Gibbons.
The new facility is expected to be about 6,000 square feet in size and is expected to begin construction very soon. In the meantime, in order to assist residents, the Department of Safety and Homeland Security has approached Moore about placing a kiosk at her downtown office. The kiosk would be able to process transactions such as: renewals, change of address and replacements.
Unfortunately, the kiosk will not be able to help individuals looking to obtain their license for the first time.
Approximately 40 kiosks are already in use throughout the state with great success according to both Bullard and Gibbons. Once the new license center is open, Gibbons said that Moore might want to consider continuing to use the kiosk.
"We have partnerships with county clerks across the state who charge an administrative fee of $4 to handle license renewals," aid Gibbons.
It is a possibility that Moore was very open to. The kiosk will require minimum training for Moore's staff and even has the ability to take a photo. Approximately 800 people a month are expected to use the kiosk here in Dyer County. Bullard stated that the department expects to be able to do handgun permit renewals on the kiosks within six months.