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Thursday, Aug. 21, 2014

New driver's license office coming to Dyer County in 2013

Thursday, October 4, 2012

(Photo)
Assistant Commissioner Lori Bullard (right) demonstrates how the kiosk would work to Dyer County Clerk Diane Moore. The Department of Safety and Homeland Security would like to place a kiosk in Moore's office beginning Jan. 1, 2013 to handle renewals, change of addresses and duplicate licenses.
Dyer County residents will soon have to travel temporarily to Trenton, Jackson or Union City to address their driver's license needs. The county's current driver's license facility located on James H. Rice Road will close at the end of this year with construction beginning on a new state-of-the-art facility at the corner of Highway 51 and Forrest Avenue in the very near future. Commissioner Bill Gibbons and Assistant Commissioner Lori Bullard of the Tennessee Department of Safety and Homeland Security met with Dyer County Mayor Richard Hill, Dyer County Clerk Diane Moore and State Rep. Bill Sanderson last week to discuss the new driver's license office and the temporary kiosk that they would like to put in place to assist residents.

Gibbons and Bullard explained that the procedure for issuing driver's licenses would change beginning in 2013. Under the new system, new licenses, renewals and duplicates will receive a temporary paper license and a real license will be mailed to the individual within seven to 10 days. The new system will allow for more paperless transactions and will cut down on fraud throughout the state. However, the equipment used to implement the new system will not fit into the current driver's license center, as it is too big.

"The new center will be a state-of-the-art facility," said Gibbons.

The new facility is expected to be about 6,000 square feet in size and is expected to begin construction very soon. In the meantime, in order to assist residents, the Department of Safety and Homeland Security has approached Moore about placing a kiosk at her downtown office. The kiosk would be able to process transactions such as: renewals, change of address and replacements.

(Photo)
State Rep. Bill Sanderson and Commissioner Bill Gibbons discuss the new driver's license office on Highway 51. The current facility on James H. Rice Road will close at the end of this year.
"If you are already in the system, the kiosk will be able to address your needs," said Bullard.

Unfortunately, the kiosk will not be able to help individuals looking to obtain their license for the first time.

Approximately 40 kiosks are already in use throughout the state with great success according to both Bullard and Gibbons. Once the new license center is open, Gibbons said that Moore might want to consider continuing to use the kiosk.

"We have partnerships with county clerks across the state who charge an administrative fee of $4 to handle license renewals," aid Gibbons.

It is a possibility that Moore was very open to. The kiosk will require minimum training for Moore's staff and even has the ability to take a photo. Approximately 800 people a month are expected to use the kiosk here in Dyer County. Bullard stated that the department expects to be able to do handgun permit renewals on the kiosks within six months.


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wow! just what we needed!

-- Posted by closerlook on Thu, Oct 4, 2012, at 11:24 AM

I'm glad that we are getting a larger and better DMV. However, why do we have to put up with bureaucratic stupidity and have to drive all the way to Union City or Trenton, when they could leave this one open until the new facility is open. It would be different if they had to tear the old one down and then rebuild on the same property.

-- Posted by bandmngr on Thu, Oct 4, 2012, at 1:09 PM

I assume that the current equipment will not be compatible with the new system. That's why they will put a kiosk with the new equipment in the county clerk's office.

-- Posted by Rufus_T_Firefly on Thu, Oct 4, 2012, at 9:10 PM


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